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Terms of use

Last revision: 05/18/2021

These conditions


(1) This website (the “Site”) and/or the services, including any mobile applications connected to it (collectively the “Services”) and any offer or order of personalized cookies, graphic packaging and other related products that we offer (the “Cookie Creation Services”) through the Site, are owned and operated by Happy Biscuits (hereinafter also referred to as “  we”, “our” or “our”). These Terms of Business (the “Terms”) set forth the terms and conditions under which visitors or users (collectively, the “user” or “you”) may visit or use the Site and/or Services and place orders.


  1. By accessing or using the Services, you acknowledge that you have read and consent to these Terms, and you agree to be bound by them. If you do not agree to all of the Terms, you must not access the Site or use any of the Services. Read these Terms carefully before accessing or using our Site or Services or ordering Cookie Creation Services

  2. In these Terms, you'll find out who we are, how you can order our Cookie Creation Services, how you can cancel your Cookie Creation Services orders, and what you can do if you have a problem.


(3) You represent that you are of legal age and have the legal authority, right and power to enter into a binding agreement based on these Terms, and to use the Services and Cookie Creation Services. If you are under the age of majority, you may only use the Services or place orders for Cookie Creation Services with the consent of your parents or legal guardian.


(4) This site is published by Cinthya Arlia, Rue de Xhygnez 1B, 4140 Sprimont, 0495134170 and , company number: BE0744.978.311.

The publication director is Cinthya Arlia

You can contact us :

  • by phone: +3295134170 (price of a local call)

  • by e-mail: [

  • by mail: Rue de Xhygnez 1B, 4140 Sprimont


This Site is hosted by


Cookie creation services


Order process


You may book the Cookie Creation Services that we offer through our Site or Services in accordance with these Terms.


(2) You can choose the items of the Cookie Creation Services that you intend to order and submit them through the site form. Certain prices are indicated on the Site for information purposes, you will receive a detailed estimate in response to your request via the form on the site. We reserve the right to change the prices for the offered Cookie Creation Services displayed at any time (provided that you will only be charged the amount agreed prior to any price change), and to correct any pricing errors that may occur by inadvertently, with effect for the future.


(3) Automatic confirmation of receipt only documents receipt of your booking request and does not constitute acceptance of that order by us.


Promotional offers


We may, at our sole discretion, issue promotional offers, such as coupons, gift cards, rebates or other offers on our cookie creation services (the "Offers") with different features and pricing for each of our Users. These Offers are only valid for the duration that may be indicated therein. Offerings may not be transferred, modified, sold, traded, reproduced or distributed without our express written permission.


Right to retract

According to the provisions of Article L. 221-28 paragraph 4 of the Consumer Code, the right of withdrawal applicable to distance selling cannot be exercised in the event of the supply of items which, by their nature, are likely to deteriorate or expire rapidly.

In accordance with this law, the customer does not have a period of 14 days to exercise his right of withdrawal; any order on the Site is firm and final.


Exclusion of warranty for the use of the Site and the Services

The Services, Our intellectual property and all documents, information and content provided relating thereto which are made available to any user free of charge are provided "as is" and "as available", without any warranty of any kind. whether express or implied, including any warranties of fitness for a particular purpose and any warranties regarding the security, reliability, timeliness, accuracy, or performance of our services, except for malicious non-disclosure of defaults. We do not warrant that our Free Services will be uninterrupted or error-free, or that they will meet your requirements. Access to the Services and the Site may be suspended or limited due to repairs, maintenance or updates.



You agree to defend and hold us harmless against any and all actual or alleged claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys' fees ) arising out of or relating to your use of the Site and Services in violation of these Terms, including in particular any use that would violate the limitations and requirements set forth in the "Acceptable Use" section, unless such circumstances are not caused by your fault.


Limitation of Liability


  1. To the fullest extent permitted by applicable law, we disclaim all liability for any amount or type of loss or damage which may arise to you or any third party (including any direct or indirect loss and any loss of revenue, profits, customers, data, contracts, and any loss or damage resulting from, or related to, business interruption, loss of opportunity, loss of anticipated savings, wasted management or office time , even if foreseeable, in connection with (i) this Site and its contents, (ii) the use, inability to use, or results of the use of this Site, (iii) any site website linked to this Site or the documents present on these linked websites.


  1. We cannot be held liable for any delay or breach of our obligations arising from these Terms if such delay or breach results from a cause beyond our control and/or a case of force majeure within the meaning of article 1216 of the Civil Code.


Modification of the Terms or Services; interruption

  1. We reserve the right to modify these Terms from time to time, at our sole discretion, to take into account changes in the law or additional features that we may introduce, or in the course of developing our business. Accordingly, you should review these Terms regularly and, in any event, during the checkout process concluding your order for Cookie Creation Services. The new Terms will apply to any new order you submit after their effective date. If Recurring Services you use are affected by changes to the Terms, we will reasonably take your legitimate interests into account when making those changes. We will notify you of such changes duly in advance. The changes will be deemed accepted by you if you do not object to them within two months of this notification. We will draw your attention to this fact in our notification. If you object, we will have a special right, without any liability to you, to terminate the agreement with you with effect from the effective date of such changes.


(2) We may modify the Services, stop providing the Services or any feature of the Services we offer, or create limits for the Services. We may terminate or suspend access to the Services permanently or temporarily for any reason, without liability. We will give you sufficient notice if this is possible in the given circumstances and we will reasonably take into account your legitimate interests when taking such action.

Links to Third-Party Sites


The Services may include links that take you out of the Site. Unless otherwise stated, the linked sites are not under our control and we are not responsible for their content, or any links they contain, or any changes or updates to them. We are not responsible for any transmissions received from linked sites. Links to third party sites are provided for convenience only. If we add links to other websites this does not mean that we endorse their owners or their content.


Applicable right


  1. These Terms are governed by and construed in accordance with Belgian law, with the exception of conflict of law rules.


  1. If you wish to draw our attention to a subject, a complaint or a question concerning our site, contact us:


If, after contacting us, you believe that the problem is not resolved, you will have the right to use the consumer mediation procedure in the event of a dispute, in accordance with articles L.611-1 and following of the Code of the consumption. To submit your request to the consumer ombudsman, complete the online dispute resolution form accessible at the following address:




(1) No waiver of any breach or default hereunder shall be deemed a waiver of any prior or subsequent breach or default.


(2) Section titles used in these Terms are for convenience only and have no legal substance.


  1. Unless otherwise stated, if any part of these Terms is determined to be illegal or unenforceable for any reason, it is agreed that that part of these Terms will be severed, the other terms of these Terms will not be affected and will remain in force.


  1. By accepting the Conditions, you undertake not to contest the probative value of the documents exchanged via the Site, on the basis of their electronic nature. Computerized records are considered proof of communications, orders and payments made between us.


  1. Your acceptance of the Conditions is equivalent to an agreement of proof, within the meaning of article 1368 of the Civil Code.


(4) You may not assign your agreement with us under these Terms, or your rights or obligations hereunder, in whole or in part, without our prior written consent.


(5) These Terms constitute the entire agreement and supersede all prior written or oral agreements between you and us relating to the Services and the sale of the Products.


(6) The provisions of these Terms, which by their nature should survive any action by us, shall survive, including, but not limited to, the provisions relating to indemnities, waivers, disclaimers, the limitations of liability and this “Miscellaneous” section.


Contact us


To contact us, send an e-mail to:

Arlia Cinthya

Rue de Xhygnez 1B, 4140 Sprimont.


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